Email Setup

 

If you are an AbbeyTech email customer this page will hopefully help you with any queries you have in setting up and accessing your email.

 

You can access your AbbeyTech email in a number of ways across all common PC, Mac and Smartphone platforms. Select your device from the list below to see full instructions on how to setup your email.

 

Standard Email

If you have one of our Standard Email Addresses here are the setting for a number of systems and platforms.

 

Exchange Email

If you have one of our Exchange Email Addresses please follow the relevant instructions below

 

 

Windows Live Mail

 

Mac Mail

iPhone / iPad

 

Samsung Galaxy S Series

 

Microsoft Outlook 2007 / 2010

Microsoft Outlook 2013

 

iPhone / iPad

 

 

 

 

 

 

 

 

Windows Live Mail Email Setup Instructions

 

 

1. With Windows Live Mail open, select the 'Accounts' option from the top menu bar.

2. Click the Email button.

3. On the window that appears fill out the options as follows:

Email Address: your full email address - eg foo@foo.com
Password: your mail box password
Display name: Your name exactly as you want it to appear to recipients when they receive email from you

Check the 'Manually configure server settings' option

4. Click Next.

5. 'Configure server settings' should appear. Fill out these options as follows:

Incoming server information :-

Server type: IMAP (recommended)
Server address: mail.<domain> - replace <domain> with your domain name, so for example mail.foo.com
Port: 143
'Requires a secure connection (SSL)' should remain unchecked

Authenticate using: Clear text

Login user name: your full email address - eg foo@foo.com

Outgoing server information :-

Server address: mail.<domain> - replace <domain> with your domain name, so for example mail.foo.com
Port: 25 - however some ISPs do block port 25 for external mail services, so if you experience difficulties sending email then you should try port 587
'Requires a secure connection (SSL)' should remain unchecked
'Requires authentication' should be *checked*

6. Click Next. Windows Live Mail will display a 'Finished' message, connect to your mail box and download all email.

 

 

Mac Mail Email Setup Instructions

 

To setup a mail box using IMAP within Mac Mail on OSX please follow the instructions below. Note that this applies to standard and premium mailboxes only - Exchange mailbox users should follow the instructions provided with the Exchange mailbox.

 

1. Open Mail and select Mail > Preferences.

 

2. A new window will open on the General Tab - select the Accounts tab

 

3. Click the '+' button on the bottom left of the window. This will load the 'Add Account' Screen.

 

4. On the window that appears, enter the following details:

Full Name: Your name exactly as you want it to appear to recipients when they receive email from you Email Address: your full email address - eg jsmith@my-domain.com Password: your mail box password

 

5. click 'Continue'

 

6. You will then be on the 'Incoming Mail Server' screen, fill the details out as following:

Account Type: IMAP Description: your full email address - eg jsmith@my-domain.com Incoming Mail Server: mail.<domain> - replace <domain> with your domain name, so for example mail.my-domain.com User Name: your full email address - eg jsmith@my-domain.com Password: your mail box password

 

7. Then click 'Continue'

 

8. Next you'll be on the 'Outgoing Mail Server' screen, fill those options out as following:

Description: mail.<domain> - replace <domain> with your domain name, so for example mail.my-domain.com Outgoing Mail Server: mail.<domain> - replace <domain> with your domain name, so for example mail.my-domain.com Use only this server (Tick This Option)

Use Authentication (Tick This Option) User Name: your full email address - eg jsmith@my-domain.com Password: your mail box password

 

9. Finally click 'Continue'

 

10. Once the account has been created we still need to tweak some settings. Back on the Accounts window ensure your mail box is selected on the left hand side. You should see three options 'Account Information', 'Mailbox Behaviours' and 'Advanced'. Ensure you're on 'Account Information'.

 

11. Look for the 'Outgoing Mail Server (SMTP)' option and from the drop down menu select 'Edit SMTP Server List..'

 

12. On this page select the 'Advanced' button in the middle of the page and ensure that they are set as following:

- 'Use default ports (25, 465, 587) is selected - 'Use Secure Sockets Layer (SSL)' is unchecked - 'Authentication' is set to Password

 

13. Click OK.

 

14. Back on the Accounts window ensure your mail box is still selected on the left hand side. On the three options near the top of the window select 'Advanced' this time. Ensure these settings are as follows:

- 'Use SSL' is unchecked - 'Authentication' is set to Password

 

15. That will be everything - just close the Accounts window and you should now be able to send and receive email.

 

 

iPhone / iPad Email Setup Instructions

 

You can setup your iPhone or iPad to receive mail from one of your mailboxes as follows:

Go to Settings > Mail, Contacts, Calendars > Add Account > Other > Add Mail Account

On the next screen enter the following settings:

Name: Your name as you would like recipients to see it
Address: The email address for the mailbox you want to setup
Password: The password for the mailbox
Description: Your own description for the mailbox

Press Save

On the next screen, leave IMAP selected at the top and enter the following settings:

Incoming Mail Server
Host Name: mail.yourdomainname e.g, (e.g, mail.abbeytech.net)
User Name: The email address for the mailbox you want to setup
Password: The password for the mailbox (should already be filled in)

Outgoing Mail Server
SMTP: mail.yourdomainname (e.g, mail.abbeytech.net)
User Name: The email address for the mailbox you want to setup
Password: The password for the mailbox

Press Save

You will then get a message saying “Cannot Connect Using SSL. Do you want to try setting up the account without SSL?”, press Yes.

It should then connect to the mail server and the account will be setup.

If you are having problems with sending mail, you may need to change the port for the SMTP server. You can do this by going to Settings > Mail, Contacts, Calendar > Select the mail account > SMTP > Primary Server > Server Port and changing this to 587.

 

 

Samsung Galaxy S2 / S3 Email Setup Instructions

 

Open the mail client (I'll be using the stock app for this). Press Menu, go to Settings and press '+' at the top to add an account

 

Fill in the details below

User Name (your email address)

Password (Your email password)

 

Press Manual Setup

 

Select IMAP

 

Fill in the details below

User Name: (your email address)

Password: (Your email password)

IMAP Server: mail.yourdomainname (e.g. mail.abbeytech.net)

Security: None

Port: 143

 

Press Next

 

SMTP Server: mail.yourdomainname (e.g. mail.abbeytech.net)

Security: None

Port: 587

Require sign-in: Tick

User Name (your email address)

Password (Your email password)

 

Assign a name for the account and you're done.

 

 


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